Return & Refund Policy

At FetalBeats™, we are committed to providing high-quality products and exceptional customer service. Your satisfaction is our top priority, and we offer a 30-day satisfaction guarantee to ensure you’re happy with your purchase. If you’re not satisfied for any reason, please contact us at support@fetalbeats.com.

Cancellation Policy

You have 24 hours after placing an order to request a cancellation prior to dispatch. Once your order has been dispatched, you will need to follow our Return Policy.

Return Policy

You have 15 days after receiving your order to request a return for a refund or store credit. Before returning your order, please contact our customer support team for instructions.

  • Items must be unused, in their original condition, and returned in the original packaging.
  • The customer is responsible for return shipping costs unless the product is defective or damaged upon arrival.

Refund Process

Once your return is received and inspected, we will notify you of the status of your refund. Please allow 5-10 business days for your refund to be processed by your financial institution.

Exchange Policy

We offer FREE exchanges in the form of store credit for issues related to defective products or incorrect orders. If you’d like to process an exchange, please reach out to our customer support team to get started.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of delivery at support@fetalbeats.com with photos of the product and packaging. Our team will guide you through the replacement process at no additional cost.

Changes to This Policy

We reserve the right to modify this Return & Refund Policy at any time. It is the customer’s responsibility to review the most recent version before purchasing and using our products. By purchasing and using FetalBeats™ products, you agree to the terms of this policy.

If you have any questions, please don’t hesitate to reach out to our 24/7 customer support team at support@fetalbeats.com. We’re here to help! 😊